Frequently asked Questions

The exchange is performed by an operator in manual mode and takes from 5 up to 20 minutes after the payment on application is received, it depends on the workload of our operators. In the case of Yandex.Money, the first application for an exchange in the direction of Yandex.Money will be blocked for the period of 48 hours for security purposes, once this period expires the application will be processed within 5-20 minutes. Further applications in this direction will be processed according to our regulations. There also may be rare cases with the Perfect Money payment system, when the Perfect Money system itself blocks the transfer for the purpose of verification. On average, the wait may last from 1 up to 6 hours, but it may also be a longer-term wait.

The minimum amounts that could be exchanged on our server are: 3 USD

Usually the new Bitcoin owner can not immediately dispose of them. Once the transaction is completed, it is sent to the Bitcoin network for execution and must be included in the block to become legitimate. The process of transaction inclusion in a detect block structure is called a transaction confirmation. Inclusion in 1 block = 1 confirmation, when there are 6 and more of such acknowledgments the transaction is considered confirmed. This function was introduced against the re-expenditure of the same bitcoins. There is a requirement of 2 confirmations from the Bitcoin network on our service, only after that your application will be processed.

Your application status may be tracked in the section “My applications“ in My Account. Also, if the application status changes, you will be notified by the e-mail indicated on the creation of Account.

Card verification is a confirmation of the ownership of the card (or account). This is a necessary condition, without it you will not be able to exchange funds on our service. The conditions for the card verification are simple and do not require much effort. For verification, it is only required to photograph the front side of your card against the backdrop of our website. The verification process will take several minutes and is required only once for each new card. The photo should capture the card number and the owner's name, and in the background (behind the card) should be a monitor with an open tab of the site Exchanger.

Exchanger Service offers the most rapid and convenient exchange of crypto-currency. You may use he online currency converter, which allows you to find out the market value of digital money in euro, dollars and other currencies. The crypto-currency calculator and converter not only allows to calculate the necessary sum for an exchange. You can immediately purchase or sell digital currency through our service. The Bitcoin calculator uses the current crypto-currency exchange market rate. Thus, our customers receive the best conditions for their exchange. The crypto-currency calculator will also allow you to calculate how much Ethereum, Dash or Litecoin crypto-currency units you can purchase. Exchanger services are available to customers of both major Ukrainian banks and electronic payment systems. We accept and deposit payments to bank cards. All exchange operations are carried out rapidly and securely. Service commission is minimal. The online crypto converter is the best way to prepare for an exchange and save your money. If you are going to sell bitcoins, Ethereum, Dash or Litecoin, you cannot do without such an option as crypto-currency converter. We have expanded the converter utility, and now it is not only a bitcoin calculator, but also a convenient tool for calculating other crypto-currency rates. All you need to do is enter the necessary data in the crypto-currency calculator and press the button to receive immediate information based on the current market rate. Specify the type of currency you want to transfer and receive: euro, dollars, or coins. Exchanger will immediately show you all the available exchange options. There are available instructions with images on the web-site. And in case of any difficulties, an online consultant is always ready to help you. The Crypto currency converter is also a convenient way of converting one crypto-currency into another, and you do not need to leave the exchange office and go to the website. Exchanger is also a calculator and a converter for your convenience. Stay with us to enjoy discounts for regular customers and win valuable gifts!